Thank you for choosing Steve Active! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand our shipping procedures and options.
1. Shipping Destinations
Steve Active ships to various locations worldwide. If your country is not listed at checkout, please contact us for assistance.
2. Shipping Methods and Delivery Times
3. Order Processing Time
All orders are processed within 2 to 5 business days. You will receive a notification via email or SMS once your order has been shipped.
4. Shipping Fees
Shipping fees are calculated at checkout based on the delivery location and the total weight of your order. Please note that all payments are to be made in cash upon delivery.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment.
6. Delivery Issues
If you experience any issues with your delivery, such as delays or non-delivery, please contact our customer service team at [email protected].We will do our best to resolve the issue promptly.
7. Returns and Exchanges
Please refer to our Refund & Return Policy for information regarding returns and exchanges.
8. Changes to This Policy
Steve Active reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and your continued use of our services after any changes constitutes acceptance of the new policy.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at [email protected].
